General Shipping

• We are able to ship anywhere within the United States
• We offer free shipping on all orders
• Orders ship Monday through Friday
• We offer free shipping within the US on ALL orders.
• Once your order ships, you’ll receive an email confirmation with tracking information
• We will work to get your order to you as quickly as possible, but please note that our shipping lead times are all estimations and we cannot guarantee an order to arrive by a specific time. You must select a physical permanent address in order to ensure successful delivery. We are unable to ship to PO Box addresses.

International Shipping

We are not able to offer international shipping at this time.

Shipping Multiple Orders

Multiple orders placed on the same day cannot be combined and will ship separately. 

Shipping to Multiple Locations

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, please place a separate order for each shipping address. 

Address Changes

Please be sure to check your shipping details prior to submitting your order. We are able to update the shipping address for your order until your order has been processed for shipping. Once your order has processed for shipping, we are unable to change your shipping details.

APO/FPO Shipping

We are able to ship our products to U.S. Military APO/FPO addresses. When completing your Shipping Address during checkout, please make note of the following:

• The City must be entered as either APO or FPO
• The State must be selected as either ‘AA’, ‘AE’, or ‘AP’
• The Country must be United States
• You must enter your Zip Code
• Always remember to enter your full name, grade, and PSC or unit number

Please note: Orders shipped to an APO/FPO address take longer to be delivered. Please allow 2-4 weeks for your package to arrive once shipped.

Return Policy

All sales are final - we are not able to process returns or exchanges on orders. If you receive a damaged item or your order is missing or missing an item, please reach out to our customer support team at pfchangs@harperandscott.com and we’ll work to resolve this for you.

Customer Service Hours

Our customer service team is available Monday through Friday 10am – 6pm EST at pfchangs@harperandscott.com or via our contact form. If you send an email over the weekend, our customer service team will contact you the next business day.